Jeanne's Topics
- Organizational Transformation
- Customer Experience/Branding
- Customer Profitability
- Motivating Change
You will not find anyone with Jeanne Bliss’ hands-on, in-the-trenches customer leadership experience. For 25 years inside 5 Fortune 500 Companies, Jeanne Bliss was the Customer Leadership Executive for Lands’ End, Allstate, Mazda, Coldwell Banker and Microsoft Corporations. Jeanne developed her passion for the customer at Lands’ End, Inc. where she reported to the company’s Founder and Executive Committee as leader for the Lands’ End Customer Experience. She served Allstate Corporation as Vice President of Customer Satisfaction & Retention. Jeanne was Microsoft Corporation’s General Manager of Worldwide Customer & Partner Loyalty. Jeanne was Senior Vice President of Franchise Services for Coldwell Banker Corporation. At Mazda Motor of America she initiated the brands’ retention effort as Senior Manager, Customer Satisfaction.►Read full bio