Ross's Topics
 - Nobody Moved Your Cheese!
 - The Customer Empathy Solution: Part 1
 - The Customer Empathy Solution: Part 2
 - Unconventional Thinking
 - Is Your Business Staying Relevant
 - Masterful MC
 

Ross Shafer is a 6-time Emmy® award winning Network Talk Show host and comedy writer who has turned that same discipline to excellence toward the corporate marketplace. He has written and produced (14) Human Resource training films on Customer Service, Leadership, and Sales. Ross speaks to 100+ organizations each year.►Read full bio